Effective Date: 07/15/2025
Welcome to CrateKingz! By accessing or using our website located at www.cratekingz.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
1. Overview
CrateKingz L.L.C. (“we,” “our,” or “us”) provides an online retail platform where customers can browse and purchase faucets and related products. These Terms apply to all users of the Site, including browsers, customers, and merchants.
2. Contact Information
Business Address: CrateKingz L.L.C., 1410 23rd Street South, Moorhead, Minnesota, 56560
Email: support@cratekingz.com
Phone: 1-701-552-3258
3. Use of the Site
You must be at least 18 years old or the age of majority in your jurisdiction to use this Site. By using the Site, you represent that you meet this requirement.
You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
4. Products & Availability
All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.
5. Returns & Refunds
We offer a 30-day return policy from the date of delivery. Returned items must be in original, unused condition. Visit our Return Policy page for full details.
6. Payment Terms
All prices are listed in USD. We accept major credit/debit cards and other forms of online payment. Payment must be received in full before items are shipped.
7. Shipping & Delivery
Orders are typically processed within [1–2 business days] and shipped to the address provided during checkout. Standard ground delivery usually takes 3–5 business days within the contiguous United States (Lower 48). Delivery times may vary slightly depending on your location. We are not responsible for delays caused by carriers.
8. Limitation of Liability
To the maximum extent permitted by law, CrateKingz shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
9. Warranties
Products sold by CrateKingz may be open-box or returns and are sold “as is” unless otherwise noted. We do not guarantee manufacturer warranties.
10. Governing Law
These Terms are governed by the laws of the State of Minnesota. Any disputes arising from these Terms shall be resolved in the courts of Clay County, Minnesota.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date.