PRIVACY POLICY
Updated on 12-8-2025
Who We Are
CrateKingz L.L.C. (“we,” “us,” or “our”) operates the website https://cratekingz.com (the “Site”). We are a company that provides high-quality e-commerce products, specializing in faucets, lighting, and other home improvement items. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.
Information We Collect
Personal Identification Information
We collect personal identification information from Users when they interact with our Site, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:
Contact Information: Full name, email address, mailing address, and phone number.
Payment Information: Credit card or other payment details needed to process orders. Payment information is processed securely by third-party processors and is not stored on our servers.
Authentication Data: For certain transactions, we may collect information to confirm product authenticity, including photos and product descriptions.
Non-Personal Identification Information
We may automatically collect non-personal identification information about Users whenever they interact with our Site. This may include:
Browser Details and Device Information: Type of browser, device type, operating system, and Internet service provider (ISP).
Log Data: IP address, browser type, visited pages, visit time and duration, and other usage statistics.
Cookies and Tracking Technologies
Our Site may use “cookies” to improve User experience. Cookies are small files stored on your device by your web browser to help remember settings and preferences, and track site usage.
We also use tracking tools such as Meta Pixel, Google Ads, and Bing Ads for analytics and marketing purposes, including retargeting ads and tracking conversions.
Users can configure their browser settings to refuse cookies or alert them when cookies are sent.
How We Use Collected Information
We may use your personal information for the following purposes:
To Provide and Maintain Our Services: Process orders, manage accounts, and provide customer support.
To Personalize User Experience: Aggregated data may help us understand how Users use our Site and improve its functionality.
To Improve Our Website: Use feedback to enhance products, services, and overall user experience.
To Process Payments: Only use submitted information to complete transactions securely.
To Send Periodic Communications: Order confirmations, updates, responses to inquiries, and—if you consent—promotional messages (you can unsubscribe anytime).
How We Protect Your Data
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure. Sensitive and private data exchanged between the Site and Users is encrypted and protected via SSL (Secure Socket Layer) and other digital security measures.
We also comply with industry standards for payment card security (PCI DSS).
Data Sharing and Disclosure
We do not sell, trade, or rent Users’ personal identification information. However, we may share information:
With Service Providers: Third-party providers who assist in business operations, such as payment processing, shipping, marketing, or IT services.
For Legal Compliance: If required by law or to protect against legal liability.
During Business Transfers: In case of a merger, acquisition, or sale, personal data may be transferred.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Account Information: Retained as long as the account remains active.
Legal Compliance: Retained as needed to meet legal obligations or resolve disputes.
Your Rights and Choices
Access and Update: You may access and update your personal information by logging into your account or contacting us.
Data Portability: You may request a copy of your personal data in a structured format.
Deletion: You may request deletion of your personal data, except for information we must retain for legal, administrative, or security purposes.
Opt-Out of Marketing: You may opt out of marketing communications at any time by following unsubscribe links or contacting us directly.
International Users
If you access our Site from outside the United States, your personal data may be transferred, stored, and processed in the U.S.
If we transfer your personal data out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements from the relevant competent authority in the UK, unless the data transfer is to a country deemed to provide adequate protection.
Changes to This Privacy Policy
We may update this policy periodically. The updated date at the top of this document indicates the latest revision. We encourage Users to review this Privacy Policy occasionally to stay informed on how we protect and use their information. Continued use of the Site after updates will constitute acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@cratekingz.com
Phone: +1 (701) 552-3258
Contact Form: https://cratekingz.com/contact
Address: CrateKingz L.L.C., 1410 23rd Street South, Moorhead, Minnesota 56560